R350 Declined? Here’s How to Appeal
If your SASSA R350 grant was declined, don’t worry—you can appeal and request a reconsideration. Follow these simple steps to submit your appeal and increase your chances of approval.
Why Was My R350 Application Declined?
Your SRD grant may have been declined for several reasons, such as:
- Alternative Income Identified – If SASSA detects income in your bank account exceeding the allowed threshold.
- Existing Grant – If you already receive another SASSA grant (except for child grants).
- Incorrect Information – Mismatched details (ID number, name, or bank details) may result in rejection.
- Age Requirement Not Met – The grant is for individuals 18 to 59 years old.
- Employment Status – If SASSA finds that you are employed or receiving UIF benefits.
How to Appeal the R350 Grant Decision
If you believe your application was unfairly declined, you can appeal online by following these steps:
- Go to the SASSA Appeals Website – Visit https://srd.dsd.gov.za/appeals
- Enter Your ID and Phone Number – Make sure it’s the same number you used for the application.
- Click on ‘Submit’ – Your details will be verified.
- Choose the Month You’re Appealing For – You must appeal for each declined month separately.
- Submit Your Appeal – After submitting, SASSA will review your request.
How to Check Your R350 Appeal Status
To track your appeal:
- Visit the SRD Appeals Website and log in with your ID and phone number.
- Call SASSA at 0800 60 10 11 for updates.
- Check SMS notifications—SASSA may send updates to your registered number.
How Long Does the Appeal Take?
SASSA typically processes appeals within 60 to 90 days. If approved, you will receive the R350 back payment for the declined months.
Where Will I Get the OTP Code for My Appeal?
- The OTP (One-Time Password) will be sent to your registered phone number.
- If you don’t receive it, check your network connection or request a new OTP on the appeals website.
If your appeal is still declined, you can contact SASSA for further clarification or reapply in the next cycle. Stay patient and keep checking your status!
