Call Centre Agents Needed – Foreshore (March 2025 Intake)
A well-established company in Foreshore is hiring Call Centre Agents for its customer service team. This opportunity offers a competitive salary, shift allowance, and additional benefits. If you have call centre experience and meet the requirements, apply now to secure your spot!
Job Details
| Category | Details |
|---|---|
| Position | Call Centre Customer Service Agent |
| Location | Foreshore, Cape Town |
| Basic Salary | R7,959 per month |
| Shift Allowance | R1,050 per month |
| Medical Aid | R764 (Optional: Bank or Use) |
| Pension Fund | 5% Employer Contribution |
| Start Date | 3rd March 2025 |
| Work Hours | Shifts between 15:00 – 03:00 |
Minimum Requirements
✔ Matric Certificate (Grade 12) or NQF Level 4
✔ At least 12 months of Call Centre experience (Sales or Customer Service)
✔ Clear criminal and credit records (will be checked)
Salary Breakdown (Including SAR Conversion)
| Earnings & Benefits | Amount (ZAR) | Estimated in SAR |
|---|---|---|
| Basic Salary | R7,959 | 1,590 SAR |
| Shift Allowance | R1,050 | 210 SAR |
| Medical Aid (Optional Payout) | R764 | 150 SAR |
| Pension Fund (Employer Contribution) | 5% | – |
Note: Exchange rates may vary.
Job Responsibilities
- Handle incoming and outgoing customer service calls
- Assist customers with inquiries, complaints, and product support
- Process transactions, log cases, and escalate where necessary
- Meet customer satisfaction and sales targets
- Work in a fast-paced, high-volume environment
How to Apply
Follow these steps to submit your application:
- Prepare the required documents:
- Updated CV (Curriculum Vitae)
- Certified Matric Certificate or NQF 4 qualification
- Certified copy of ID
- Send your application via email
- Email Address: check in their website
- Subject Line: Call Centre Customer Service Agent – Foreshore
- Wait for HR confirmation regarding the next steps.
- If shortlisted, attend an assessment (interview + background checks).
Frequently Asked Questions (FAQs)
1. Is previous call centre experience required?
Yes, you must have at least 12 months of experience in sales or customer service.
2. Can I apply if I have a criminal or credit record?
No, you must have a clear criminal and credit record to qualify.
3. Are these permanent positions?
Yes, this is a long-term employment opportunity with full benefits.
4. What are the working hours?
Shifts run between 15:00 PM and 03:00 AM. You will work rotational shifts.
5. When is the start date?
Successful candidates will start on 3rd March 2025.
This is a great opportunity to work in a professional call centre environment with competitive pay and benefits. If you meet the requirements, apply today and secure your spot!
